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      RBA worked with Caleres, the parent company of Famous Footwear, to deliver a personalized commerce experience at global scale across 15+ brands.

      Leveraging Sitecore and the Azure cloud, we helped deliver an integrated experience with rich search powered by Coveo to handle up to 5,000+ orders per hour.

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Customer Engagement Strategy – Dynamics 365 + Content Management Systems

by RBA | Aug 30, 2017 | Analytics, CRM, Data Management & BI, Digital Strategy, Portals & Collaboration, Sitecore | 0 comments

Let me start by saying I have high expectations around what “good” looks like when I’m buying something. When I buy a product or subscribe to a service, I expect a good customer experience. When I am considering a purchase, I want answers to my questions. When I want...

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