Getting a 360 view of your customer is critical to driving customer engagement. We help clients design and deploy CRM as a true customer platform to improve marketing, sales, and service.
Core CRM services
Putting the Customer at the Center.
Implementing a CRM platform is a critical step in managing the data about the biggest factor to your organizations success, your customer. RBA has the experts to help you through the process.
Sales Force Automation
Improving Customer Service
Gaining Customer Insight
Leveraging the Leading CRM Platforms
We work with the industry leading CRM platforms to help our customers drive customer engagement.
Featured case study
Industrial Supply Distributor Improves Sales Process
RBA worked with Fastenal a leading industrial parts supplier to improve their sales process through the implementation of Dynamics 365. The solution has helped increase the speed to revenue for Fastenal by leveraging workflows to drive sales efficiencies.
Power BI + CRM
We are helping customers discover new insights about their customers by connecting the industry leading data visualization platform of Microsoft Power BI to Dynamics 365 and Salesforce