What We Do / Modern Operations
Empowering Productivity Through Modern Operations
Modern operations are more than processes and platforms, they’re the foundation for sustainable productivity and transformation. At RBA, we help organizations streamline how work gets done by aligning people, processes, and technology. Through services like program management, project management, and organizational change management (OCM), we eliminate operational friction and empower teams to focus on what matters most.
Whether you’re navigating change, scaling operations, or driving cross-functional initiatives, our modern operations solutions are built to enhance clarity, improve alignment, and maximize the value of your digital investments. Our approach connects strategy to execution with structure, visibility, and agility at every level of your organization.
What We Do / Modern Operations
Empowering Productivity Through Modern Operations
Modern operations are more than processes and platforms, they’re the foundation for sustainable productivity and transformation. At RBA, we help organizations streamline how work gets done by aligning people, processes, and technology. Through services like program management, project management, and organizational change management (OCM), we eliminate operational friction and empower teams to focus on what matters most.
Whether you’re navigating change, scaling operations, or driving cross-functional initiatives, our modern operations solutions are built to enhance clarity, improve alignment, and maximize the value of your digital investments. Our approach connects strategy to execution with structure, visibility, and agility at every level of your organization.
Discover the benefits of RBA's Modern Operations Services
Increased Efficiency
We design workflows and governance models that eliminate redundancy, reduce complexity, and free up your teams to do their best work.
Change Adoption
Our OCM approach equips your workforce to embrace change confidently and quickly, ensuring that new tools and processes stick.
Project Visibility
We bring structure and transparency to project execution so leaders can track progress, mitigate risks, and drive outcomes with confidence.
Improved Collaboration
By optimizing how teams communicate and deliver together, we break down silos and increase alignment across departments and disciplines.
AI-Powered Modern Operations Experiences
Artificial Intelligence is transforming how teams operate, but it’s not a replacement for people; it’s a force multiplier. RBA integrates AI into modern operations to enhance decision-making, automate routine tasks, and surface insights that improve performance and speed. Whether it’s predictive resource planning or intelligent process automation, our AI solutions are built to work with your teams, not instead of them.
Our human-centered approach ensures AI augments fundamental thinking and supports leadership with actionable intelligence. From chatbot-powered change communications to auto-generated project reporting, we tailor every solution to enhance human effectiveness, not replace it. Because at the heart of every successful operation is a team empowered by the right technology.
Our Modern Operations Services
Program Management
Lead large-scale strategic initiatives with the governance and guidance needed to deliver results across teams and timelines.
Project Management
Bring clarity, structure, and agility to project execution with modern tools and methodologies tailored to your environment.
Organizational Change Management
Accelerate adoption and reduce resistance with structured change strategies that support employees through every phase.
Process Automation
Streamline operations by identifying and eliminating inefficiencies, redundancies, and roadblocks across workflows.
Governance & PMO Support
Establish frameworks, reporting structures, and accountability models that elevate your project management maturity.
Portfolio Management
Evaluate, prioritize, and manage multiple initiatives in parallel to align resources and focus on what drives the most impact.
Modern Operations Powered by Leading Platforms
RBA leverages the Microsoft ecosystem to deliver modern operations solutions that are scalable, collaborative, and insight-driven. We build solutions that maximize the value of Office 365 while driving user adoption across the organization. SharePoint Online enables the delivery of engaging, modern portals for employees, partners, and customers. Microsoft Teams connects users with real-time collaboration tools to boost productivity at every level. Power BI brings clarity through powerful data visualizations that guide smarter decisions. With Power Automate and Power Apps, we automate manual workflows to unlock time savings and efficiency. Project Online helps orchestrate complex portfolios with ease, empowering better planning, tracking, and resource management.
Our Modern Operations Solutions
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Change Enablement
We deliver strategic change support that helps employees adopt new tools and processes with confidence.
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Workforce Readiness
We prepare teams with the training, tools, and communication strategies needed for success in a changing environment.
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Governance and Standards Alignment
We ensure your operations are built on scalable, secure, and sustainable governance frameworks.
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Operational Dashboards
We build real-time dashboards that offer clarity, track performance, and guide better decision-making.
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Project and Portfolio Management
We help organizations manage resources, timelines, and priorities with greater visibility and accountability.
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Team Collaboration
We enhance collaboration through tools that connect people, files, and conversations in one central place.
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Low Code / No Code Solutions
We empower teams to create apps and automate workflows quickly without writing a single line of code.
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Process Automation
We simplify and automate time-consuming processes so teams can focus on higher-value tasks.
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Case StudyOrganizational Change Management (OCM)
Enabling Growth through Acquisition
Advantage Solutions, based in Irvine, California, delivers sales, marketing and technology solutions for manufacturers and retailers. Having gone through a number of acquisitions, Advantage selected RBA to help them through the technology onboarding and integration of over 10 organizations.
With the help of RBA, Advantage Solutions was able to make progress on system integration of their backlog of acquired companies. Using RBA’s defined process to help organizations through mergers and acquisitions, we were able to migrate 3000+ users from over 10 organizations to a singular platform of Office 365.
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Organizational Change Management (OCM)
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Cloud Foundation
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Productivity Platform
Modern Operations Assessment
Our Modern Operations Assessment offers a 360-degree view of your operational landscape, from workflows and tools to governance and team dynamics. We evaluate processes, systems, and alignment to uncover gaps, inefficiencies, and opportunities for improvement. Whether you’re preparing for a merger, navigating a leadership transition, or modernizing your operations, this assessment helps you identify risks, streamline execution, and support long-term transformation.
How we engage with our clients
Looking to elevate productivity, align teams, or drive operational change? We offer flexible engagement models to meet you where you are. Our modern operations experts work alongside your teams to build momentum, structure initiatives, and deliver measurable results.
Staff Augmentation
For organizations ready to activate a modern operations initiative, such as process automation, change enablement, or PMO support, RBA brings the cross-functional expertise needed to execute from start to finish.
Co-Delivery Team
Ideal for teams that want to stay deeply involved, co-delivery provides a partner integrated into your workflow. We collaborate shoulder-to-shoulder to guide execution and build internal capability.
Project Services
Need an extra set of hands? RBA offers skilled operations professionals who can seamlessly integrate into your team and meet immediate needs without interruption.