Who We Serve / Member Organization Industry

Elevating Member Organizations with Strategic Technology Solutions

We help membership-based organizations such as associations, cooperatives, nonprofits, and credit unions. We help to modernize their digital infrastructure, enhance member experiences, and strengthen operational performance. Whether you’re focused on growing engagement, improving internal collaboration, or navigating digital transformation, RBA delivers the strategy, design, and technology to support your goals.

Our team works across departments and technology stacks to bring scalable, secure, and user-friendly solutions that integrate seamlessly with your systems and serve your members more effectively.

Learn More
Who We Serve / Member Organization Industry

Elevating Member Organizations with Strategic Technology Solutions

We help membership-based organizations such as associations, cooperatives, nonprofits, and credit unions. We help to modernize their digital infrastructure, enhance member experiences, and strengthen operational performance. Whether you’re focused on growing engagement, improving internal collaboration, or navigating digital transformation, RBA delivers the strategy, design, and technology to support your goals.

Our team works across departments and technology stacks to bring scalable, secure, and user-friendly solutions that integrate seamlessly with your systems and serve your members more effectively.

Learn More

What We Help You Solve

  • Legacy systems that slow down innovation and service delivery
  • Siloed data across CRM, ERP, and engagement platforms
  • Manual processes that drain resources and limit responsiveness
  • Limited insight into member behavior, engagement, and retention
  • Staff and volunteers lacking modern tools to serve members efficiently
  • Poor adoption of new systems due to lack of change management
  • Unclear strategies around AI, personalization, and automation

How We Help Member Organization Teams

We bring deep experience delivering digital solutions across IT, operations, and member engagement teams:

  • System Integration & API Development – Connect your CRM, AMS, financial systems, and engagement tools for a unified member view and better organizational workflows.
  • Data Engineering & Analytics – Centralize data sources to deliver clean, actionable dashboards that inform programming, marketing, and strategic planning.
  • Custom Application Development – Build custom tools to manage membership programs, event registration, volunteer tracking, or internal workflows.
  • Cloud Infrastructure & Modernization Strategy – Transition from legacy or on-prem systems to secure, cloud-native environments that enable agility and scale.
  • Organizational Change Management (OCM) – Support adoption of new technologies and processes through thoughtful training, communication, and user readiness.
  • AI & Innovation Readiness – Explore emerging technologies with practical roadmaps, pilots, and member-first use cases—like personalization or automated support.

Why Member Organization Teams Choose Us

  • Cross-Disciplinary Execution – We bring together strategy, design, and engineering. We align across teams to move faster and deliver more value.
  • Member-Centered Insight – We understand how to connect internal operations with front-end member experiences for meaningful engagement.
  • Flexible Engagement Models – Whether you need a full implementation partner or a skilled team to fill capability gaps, we meet you where you are.
  • Proven Experience – Our team has supported organizations through CRM transitions, governance updates, digital modernization, and member experience transformation.

Start with a Conversation, Not a Commitment

Many of our relationships begin with a focused assessment, a targeted audit, a proof of concept (POC), or an executive briefing. We offer low-risk ways to explore opportunities and build trust before moving forward.

Whether you’re leading enterprise-wide transformation or solving an urgent member experience challenge, we’ll meet you with the right mix of strategy, speed, and hands-on support.

Want to learn more about our solutions? Schedule a briefing today.

NewRBA Executive Briefings

Key Insights from RBA

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Cloud Solutions Powered by Leading Platforms

Our cloud solutions are built on leading platforms and strategic partnerships, ensuring scalability, security, and high performance. By leveraging cloud, AI, and automation, we help member organizations streamline operations, protect data, and optimize workloads. Our deep expertise in cloud integration and management keeps your organization at the forefront of innovation.

Case StudyDigital Strategy

Keeping the Pace with Consumer Needs

BCU, a credit union with over 400,000 members, partnered with RBA to modernize its digital platform and improve member engagement. Facing slow release cycles and underutilized analytics tools, BCU needed a more agile and data-driven approach. RBA delivered a comprehensive digital transformation by migrating Sitecore to Azure PaaS, implementing personalization strategies using existing personas, and integrating analytics tools like Sitecore Experience Analytics, Google Analytics, and Power BI. The result was enhanced scalability, reduced IT overhead, faster time-to-market, and a 28% increase in mortgage applications, positioning BCU for long-term success through smarter insights and improved digital engagement.

  • Digital Strategy

  • Data & AI

  • Cloud Infrastructure

  • User Experience

  • Modern Operations
View Case Study

IT Modernization Assessment

Our IT Modernization Assessment provides a comprehensive review of your organization’s infrastructure, applications, and governance to surface risks and unlock opportunities for growth.

Use it to guide:

  • Due Diligence for system or partner evaluations
  • Mergers / Acquisitions involving chapter or association consolidation
  • Leadership Transitions and Digital Capability Audits
  • IT Modernization planning and prioritization
  • Alignment with compliance or technology standards
Schedule your assessment
Schedule your assessment