by RBA | Apr 27, 2016 | CRM, Data Management & BI, Digital Strategy, Marketing |
If one thing remains true in business, it’s that customers grow and change and your strategy to deliver experiences to them must also evolve. So, to meet tomorrow’s consumer needs, how do you provide the personalized experiences they will be seeking? The answer lies...
by RBA | Mar 24, 2016 | Application Development, Cloud, Digital Strategy, Digital Workplace, Infrastructure, Mobile, Portals & Collaboration |
I am often amused, and slightly irritated, when I see a news headline, social media comment, or blog post on the success of Healthcare Reform and the Affordable Care Act (ACA) measured as an increased percentage of insured Americans. Another common measurement,...
by RBA | Jan 14, 2016 | Cloud, Digital Experience, Digital Strategy, Digital Workplace, Portals & Collaboration, SharePoint |
In a recent conversation with some of my colleagues who work in human resources technology, the question came up about the meaning of a digital workplace. Putting a definition around a digital workplace is a challenging task, as it is an ever-evolving construct. A...
by RBA | Dec 7, 2015 | Design, Digital Experience, Digital Strategy, Marketing, User Experience |
This post covers the topic of digital transformation and how to identify and avoid the “sins,” or mistakes that have plagued different organizations that have either attempted digital initiatives or ignored the need to change in the era of digital business. Digital...
by RBA | Nov 2, 2015 | Application Development, Cloud, Data Management & BI, Digital Enterprise, Digital Strategy, Infrastructure, Portals & Collaboration |
On April 12, 2016 Microsoft will end extended support for SQL Server 2005. This means no more bug fixes, no patches and no support. On April 13, CIO’s everywhere will come to their DBA’s desk, eyes bulging in panic, when they realize this lack of support puts...
by RBA | Jul 30, 2015 | CRM, Digital Experience, Digital Strategy, Marketing, Mobile |
The customer journey or overall customer experience is a hot topic these days with marketers. Brands are realizing more and more that consumers are in a dominant position during the buying process and that affects how purchases are being made. It’s more...
