by RBA | May 14, 2015 | CRM, User Experience |
You have decided to implement a new CRM solution. You know there are some major potential benefits and some possible pitfalls. Your most important ally in achieving those benefits and avoiding those pitfalls is great user adoption of the platform. You own that. Now is...
by RBA | May 7, 2015 | CRM, Data Management & BI, Design, Digital Experience, Digital Strategy, Marketing, Mobile, Social Enablement |
Validation always feels good! Last week, Microsoft and Adobe announced a strategic partnership “that will redefine how enterprises manage their marketing, sales and services to better engage with customers across all touch points” as stated in their April...